Shipping Policy – Mislorraine

Thank you for shopping with Mislorraine.
We aim to provide our customers with a smooth and reliable shipping experience. Please review the details of our shipping policy below.

1. Shipping Locations

We ship to the United States, and all orders are fulfilled from our warehouse in China.

2. Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
  
• Orders placed on weekends or public holidays will be processed on the next business day.
  

3. Shipping Time & Methods

We offer standard shipping options at checkout.
It will take 10–15 business days before deliverd to your address.

Delivery times may vary depending on destination, weather conditions, and carrier delays.

4. Shipping Fees

• Free Standard Shipping on orders over $149.
  
• Orders below $149 will incur a flat shipping fee displayed at checkout.
  

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to check your delivery status anytime.

6. Undeliverable Packages

If a package is returned due to an incorrect or incomplete address, we will contact you to arrange reshipment.
Additional shipping fees may apply.

7. Contact Us

If you have any questions about your order or shipping, please contact our customer service team:
📧 mislorraine@outlook.com
We’ll be happy to assist you within 24 hours (Monday–Friday).