Shipping policy
We deliver Internationally with FREE SHIPPING on Orders Over $149. Once your payment is confirmed, please allow 1-2 business days for us to process your order. Once your package ships, you will receive a shipment notification email with a tracking number. After that, your order will be shipped and usually takes 7-12 business days to arrive.
Shipping Time & Cost
Ā
| Country | Processing time | Delivery Time | Total Shipping Time |
Shipping Cost(Order <$149) |
Shipping Cost(Order ā„$149) |
|---|---|---|---|---|---|
| United States | 1-2 Business Days | 7-12 Business Days | 8-14 Business Days | $8.99 | Free |
Ā
Note:
The delivery time does not include the required processing time. (which is usually 1-2 business days)
Processing time may take 1ā2 additional business days during peak seasons and holidays.
OrdersĀ placedĀ beforeĀ theĀ dailyĀ cut-offĀ timeĀ ofĀ 20:00Ā PMĀ (CST)Ā willĀ beginĀ processingĀ onĀ theĀ sameĀ businessĀ day orĀ nextĀ businessĀ day.Ā
Shipping Destinations
We only ship to the United States(oversea islands excluded).
Note:
Our delivery service does not cover post office boxes or military mailing addresses(APO, FPO)
Real-time tracking with updates
Reliable Couriers: We partner with trusted couriers like DHL, FedEx, and UPS to ensure secure delivery.
Live Tracking: Our couriers offer consistent progress updates, allowing you to monitor yourĀ order statusĀ throughout the delivery process.
Email Notifications: Opt in for shipping updates at checkout to receive notifications directly in your inbox.
Customs & Import Duties
In some cases, orders shipped internationally may be subject to customs duties, import taxesĀ imposed by the destination country. These charges are determined by local customs authorities and are beyond our control.
If you are charged customs or import duties upon delivery, please contact us at mislorraine@outlook.com and provide a copy of the official customs receipt.
Once the receipt is received and verified, we will process a refund for the customs duties within 3ā5 business days.
note:
CustomsĀ dutiesĀ andĀ importĀ taxesĀ areĀ handledĀ byĀ theĀ seller.
StateĀ salesĀ taxĀ (ifĀ applicable)Ā isĀ calculatedĀ andĀ displayedĀ atĀ checkoutĀ andĀ isĀ theĀ responsibilityĀ ofĀ theĀ customer,Ā asĀ requiredĀ byĀ localĀ laws.